Contact CertifyClouds¶

Sales & Licensing¶

For pricing, demos, and licence inquiries:

• Email: [email protected]
• Response Time: 1-2 business days

What to include:

• Your organisation name
• Number of Azure subscriptions
• Interest in STARTER or PRO tier
• Any specific questions

Technical Support¶

For product support and troubleshooting:

• Email: [email protected]

Response Times:

What to include:

• Your licence tier
• CertifyClouds version (from /health endpoint)
• Steps to reproduce the issue
• Relevant log output
• Expected vs actual behaviour

Security¶

For security questions, vulnerability reports, or security documentation:

• Email: [email protected]
• Response Time: 4 UK business days for standard security inquiries; urgent Enterprise paths are defined in the signed support agreement

Vulnerability Disclosure:

If you discover a security vulnerability, report it to [email protected].

Privacy¶

For privacy questions, data requests, or GDPR inquiries:

• Email: [email protected]

Your Rights:

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your data. See our Privacy Policy for details.

Legal¶

For legal questions or terms of service inquiries:

• Email: [email protected]

Feature Requests & Feedback¶

For product feedback, feature requests, or suggestions:

• Email: [email protected]

We prioritise features based on customer demand and roadmap alignment.

Online Resources¶

Company Information¶

Quick Reference¶